At BUFFABRAND MARKETING LLC, we are committed to ensuring your complete satisfaction with our products and services. This Return Policy outlines the terms and conditions for returning products purchased from us.
We understand that sometimes a product may not meet your expectations, and we want to make the return process as simple and straightforward as possible. Please read this policy carefully to understand your rights and obligations.
To be eligible for a return, your item must meet the following conditions:
Follow these simple steps to initiate a return:
Email us at coreubrowwq@buffabrandmarketingsp.com or call +1 646 201 2542 to initiate your return request.
Our team will review your request and provide you with a Return Authorization Number (RAN) and shipping instructions.
Securely package the item with all original materials and ship it to the address provided using a trackable shipping method.
Once we receive your return, we will inspect the item and process your refund or exchange within 5-7 business days.
| Product Type | Return Window | Conditions |
|---|---|---|
| Physical Products | 30 days | Unused, original packaging |
| Software Products | 14 days | Unopened, license not activated |
| Digital Services | 7 days | Service not yet delivered |
| Custom Orders | Non-returnable | Made to order specifications |
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Please note that depending on your financial institution, it may take additional time for the refund to appear in your account.
Partial refunds may be granted in cases where items show signs of use, are missing parts, or are not in their original condition.
The following items cannot be returned:
Our customer support team is here to help you with any questions or concerns about our return policy.
Contact Support